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“Time doesn’t heal all wounds.You just have a short memory.” What persists in our minds is often a reflection of...

“Look, if we have to tell you about the “Pareto Principle” one more time, I’m going to be sick…” –...

Picture this: Yourself in line for the till, at your favourite grocery store. To your left and right ranges all...

It takes a year like this to make businesses realize that having a brick-and-mortar shop isn’t the #1 indicator your...

Wow that’s an odd question. But an important distinction to make. Do you customers keep coming back because they love...

“Don’t take it personally!” – they say as they call your services worthless! “It’s just … I don’t think you...